1. Identity
Confirm the color, size marking, variant, included pieces, and visible model details match what was selected.
Warehouse photo review
Use QC photos to find visible problems before shipping
Compare the received item with the selected listing in a fixed order. Ask for another photo when the required area is hidden or too blurred to judge.
Checklist reviewed: 4 September 2026. QC photos reduce uncertainty about visible condition; they do not certify authenticity, materials, or long-term quality.
Review the photo set in order
2. Overall shape
Look at front, back, both sides, and the base. Check symmetry and whether the item appears distorted by packing.
3. Construction
Inspect visible seams, edges, panels, fasteners, soles, handles, and hardware appropriate to the category.
4. Measurements
Compare ruler photos with the listing and your own requirement. A size tag alone is not a measurement.
5. Surface condition
Check for stains, scratches, glue marks, uneven color, loose threads, dents, and missing pieces.
6. Decision evidence
Save the listing details and relevant QC views together so the reason for passing or exchanging remains clear.
Category-specific checks
| Category | Ask to see | Common uncertainty |
|---|---|---|
| Shoes | Both shoes, outsole, heel, toe shape, size label, and insole length when possible | Fit and comfort cannot be confirmed from photos |
| Clothing | Chest, length, shoulder or waist measurements, seams, print, and care label | Fabric feel and exact color may differ in person |
| Bags | Front, back, base, interior, zipper path, handle attachments, edges, and hardware | Internal reinforcement and durability remain unknown |
| Accessories | Dimensions, clasp or fastening, surface finish, engraving, and included parts | Material composition cannot be proven visually |
Pass, ask, exchange, or stop
- Pass: the selected variant and required measurements match, and no unacceptable visible defect is present.
- Ask: an important area is missing, covered, poorly lit, or too blurred for a decision.
- Exchange: the wrong variant arrived or a visible defect exceeds the limit you set before ordering.
- Stop: the available evidence cannot resolve a material uncertainty and the destination offers no suitable remedy.
Evidence rule
Describe only what the image shows. Use “the seam appears uneven in this view” instead of turning a single photo into a general claim about quality or seller reliability.
